– Out of the ordinary

Insurance

Aluma is committed to providing clients with comprehensive and affordable insurance products.

Aluma Insurance

Aluma offers a wide range of insurance products to individuals and commercial clients. Apply today to get specialised insurance to suit your needs.

Personal Insurance

Insure your vehicles, household items, buildings, portable items, warranty or any other personal products.

Business Insurance

Insure your fleet, agricultural equipment, engineering machinery, motor trade, hospital, and contractors all-risk insurance.

Life Assurance

Life cover, disability cover and severe illness cover


Digitally Convenient

We’ve equipped you to remain in full control of your investments with our client portal and dashboard. However, this doesn’t mean that you’ll be making the journey on your own.

Digitally Convenient

We’ve equipped you to remain in full control of your investments with our client portal and dashboard. However, this doesn’t mean that you’ll be making the journey on your own.

Fast Claim Approval

We aim to make a potentially confusing process as hassle-free as possible by processing claims fast. Car Accidents, bad guys or mother nature, we will sort it out. Submitting your claim online will ensure that we can assist you as soon as possible.

Client Testimonials

What our Clients say about us

Thomas Marais

Having worked with Aluma for several years, their passion for clients and knowledge of the industry is abundantly clear. Carolien is unrelenting in making sure you’re well taken care of, and I wouldn’t hesitate in recommending her.

Robert Openshaw

I hold Aluma in the highest regard in terms of customer service. You folks are brilliant at what you do. Whether I called or sent a mail, I consistently got the information and answers I needed promptly and courteously.

Ofentse Waisi

Aluma put our interests before anything else. They were able to help us save big on our car insurance. We are truly grateful and highly recommend them if you’re looking to save a little extra on your car insurance premium every month.

Naline Van Den Heever

I really appreciate Carolien’s guidance and advice. She has been so patient in addressing all my questions and concerns regarding business insurance. I highly recommend her service to other business owners.

How do I get a quote?

You can get a final insurance quote for your car, home, building and single items in 90 seconds on the Aluma website. Just click on the ‘Get Started’ button and the form will guide you through the process or you can contact Aluma on: 012 012 5291

How do I pay my premiums?

If you’re happy with the final price on your quote, simply enter your debit or credit card details into the secure portal. If your policy is set to start immediately, our system will collect the pro-rata amount for the remaining days of the month.

If you have chosen for your cover to start on a future date, our system will deduct only R1 to validate your card. We will then collect your premium on your chosen start date and thereafter on a monthly basis, for as long as you are with Aluma.

How do I change details on my policy?

You can instantly make changes to your policy on the Aluma client portal:
Increase or decrease your excess;
Edit your coverage amount;
Add/remove car hire;
Add car extras; Add individual items;
Edit your damage to others limit;
Edit cover type; or
Pause/resume your accident cover.
If you are unsure, please send us an e-mail athelp@aluma.co.za

How do I claim

You can claim instantly via the Aluma client portal. Jack, our claims bot, will guide you through the simple process and ask you a few questions. On certain claims, he might approve them instantly.

Remember, if you have an emergency, you can call for help via the Aluma client portal too. Just click on the ‘financial advice’ tab.

How do I cancel my policy?

Simply hop onto the Aluma client portal, select the asset you’d like to cancel and click ‘Cancel Cover’. We’ll refund you the premium for the remainder of the month instantly.

How do I tell someone if I’m unhappy?

If you’re unhappy about your experience with Aluma or have any other feedback, please send us an email at help@aluma.co.za and we’ll make sure to address the issues right away.

If you are unhappy with the outcome after contacting us, you may send your complaint to the Ombudsman.

How do I tell someone if I’m happy?

If you’d like to send us a virtual high-five or to tell us about something we’re doing right, please do! Just head over to hellopeter.com or pop us an email at help@aluma.co.za

How do I know what I’m covered for?

You can see a summary of what you’re covered for (and not covered for) as well as a complete policy wording under your asset card in the client portal. Just click on the investments tab, this is where you will find your policy.

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